General Terms and Conditions

1. Introduction and Definitions

1.1 Company and Services

Welcome to TradingGEN! In these General Terms and Conditions (“Terms” or “T&C”), we establish the conditions under which you can utilize our AI-based trading services. As TradingGEN, we refer to our company that employs innovative technologies to offer investment analyses and recommendations.

1.2 Definitions

Within these T&C, specific terms hold specific meanings:

“Nutzer,” “You,” “Your” refers to any person or entity utilizing our services.

“Services” refers to the AI-based trading analyses, recommendations, and tools provided by TradingGEN.

“Platform” pertains to our online platform, enabling access to our services.

Kindly review these T&C carefully before utilizing our services. By using our services, you agree to abide by these terms. If you disagree with these terms, please refrain from using our services.

2. Usage Terms

2.1 Access to Services

(a) The usage of our services requires registration on our platform. You consent to providing accurate and up-to-date information.

(b) You are responsible for the security of your login credentials. You agree to treat this information confidentially and not share it with third parties.

2.2 Use of Services

(a) You may only use our services for legal purposes and comply with all applicable laws and regulations.

(b) You agree not to use our services for fraudulent, harmful, or illegal activities.

2.3 Intellectual Property

(a) All content on our platform, including text, graphics, logos, software, and other materials, is copyright protected and belongs to TradingGEN or our licensors.

(b) You may not copy, reproduce, distribute, or otherwise use our content without our explicit consent.

2.4 Limitation of Liability

(a) We do not provide any warranty for the accuracy, completeness, or reliability of our services.

(b) You agree that TradingGEN is not liable for direct, indirect, or consequential damages arising from your use or inability to use our services.

3. Prices and Payment Terms

3.1 Service Fees

(a) The prices for our services are indicated on our website and may vary depending on the chosen plan.

(b) By using our services, you agree to the specified prices. All fees are payable in the indicated currency.

3.2 Payment Methods

(a) We accept payments via credit card, PayPal, and other specified payment methods.

(b) When selecting a subscription fee, you authorize us to regularly deduct the due amounts according to your chosen plan from your provided payment method.

3.3 Price Changes

(a) We reserve the right to change the prices for our services at any time. Such changes will be communicated to you in advance.

(b) If you do not agree with the new prices, you have the option to cancel your subscription before the changes take effect.

3.4 Refunds

(a) Refunds are possible according to our refund policy, available on our website.

(b) In the case of a refund, the corresponding amount will be refunded to the payment method you used.

4. Data Protection

4.1 Data Collection and Processing

(a) We collect and process personal data in accordance with our Privacy Policy, which is an integral part of these Terms.

(b) The data you provide will only be used for purposes described in our Privacy Policy.

4.2 Cookies and Tracking Technologies

(a) We employ cookies and similar tracking technologies to analyze and enhance the usage of our services.

(b) You can control and decline the use of cookies in your browser settings.

4.3 Data Security

(a) We implement technical and organizational measures to protect your data from unauthorized access and misuse.

(b) However, we cannot guarantee absolute security as no transmission of information over the internet is entirely secure.

4.4 Data Sharing

(a) We only share your personal data with third parties when necessary to provide our services or comply with legal obligations.

(b) We do not sell or rent your data to third parties.

5. Payment Terms

5.1 Prices and Fees

(a) The prices for our services are indicated on our website and may vary depending on the chosen plan.

(b) All prices are in Euro (EUR) and include applicable value-added tax (VAT), unless otherwise stated.

5.2 Payment Methods

(a) We accept specific payment methods listed on our website, such as credit cards, PayPal, etc.

(b) You agree that the payment information you provide is accurate and up-to-date. You authorize us to charge subscription fees based on your chosen payment methods.

5.3 Automatic Renewal

(a) Unless stated otherwise, subscriptions will automatically renew unless you cancel your subscription before the next billing period.

(b) Subscription fees will be automatically charged to your payment method for renewal.

5.4 Cancellation and Refunds

(a) You can cancel your subscription at any time. Please note that cancellations must be made before the next billing period to prevent renewal.

(b) Refunds are subject to the conditions specified on our website or in the respective product details.

6. Termination and Cancellation

6.1 Termination by the User

(a) You have the right to cancel your subscription at any time.

(b) Cancellation takes effect at the end of the ongoing billing period.

6.2 Termination by TradingGEN

(a) We reserve the right to terminate your subscription for cause if you violate these Terms.

(b) In the event of such termination, you will receive a refund for the unused portion of the subscription period.

6.3 Order Cancellation

(a) You can cancel orders for our products or services within 14 days after receipt.

(b) To cancel, please contact our customer service at support@tradinggen.services.

6.4 Effects of Termination

(a) After termination or cancellation, you may no longer have access to certain features or content of our platform.

(b) You are obligated to cease all use of our services after termination or cancellation.

7. Disclaimer and Limitation of Liability

7.1 General Disclaimer

(a) The use of our products and services is at your own risk. We do not warrant the accuracy, completeness, or timeliness of the information provided.

(b) We are not responsible for financial losses resulting from the use of our products or services.

7.2 Limitation of Liability

(a) We shall not be liable for direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

(b) Our total liability to you is limited to the amount you paid for our products or services.

7.3 No Investment Advice

(a) Our products and services are for informational purposes only and do not constitute investment advice.

(b) You should seek advice from a qualified financial advisor before making any investment decisions.

8. Changes to Terms and Conditions

(a) We reserve the right to change or update these Terms and Conditions at any time.

(b) Changes to the Terms will be posted on our website and will become effective 30 days after publication.

(c) By continuing to use our products and services after the changes take effect, you agree to the updated Terms.

(d) It is your responsibility to regularly review the Terms to stay informed of any changes.

9. Contact

(a) For questions, comments, or complaints regarding these Terms and Conditions or the products and services we offer, you can contact us at any time.

(b) You can reach us through the following contact information:

(c) We will strive to process your inquiries as quickly as possible and respond appropriately.

10. Date

These Terms and Conditions were last updated on August 12, 2023.